Shipping & Returns
Shipping
We ship to all 50 US states.
Standard shipping is $4.99 on orders under $50.
Free shipping on orders of $50 or more.
Orders are processed within 1–3 business days.
Estimated delivery is 7–14 business days after processing.
You'll receive a tracking number by email as soon as your order ships.
Holiday tip: order by December 1 for the best chance of delivery before Christmas.
Returns & Refunds
We want you to stay warm and happy.
Damaged or defective items: contact us within 30 days of delivery with a photo, and we'll send a replacement or a full refund at no cost to you.
Change of mind: unused items in original packaging can be returned within 14 days of delivery. Return shipping is paid by the customer.
Refunds are issued to the original payment method within 5–10 business days after we approve the return.
To start a return, use the form below or contact us with your order number.
Start a Return
Initiate your return request by providing your order details below. We'll help you get your return processed in no time.